M I E T T E S B A K E R Y P O L I C Y
COVID-19
How we are managing these extraordinary times and the challenges and changes to our business with COVID-19
The current Coronavirus (COVID 19) situation is unique and we want to assure you that we are taking every possible step to protect our customers and staff from infection while continuing to delight you each and every day.
- We have put a temporary ban on the use of reusable bread bags due to the risk of cross-contamination
- We are encouraging customers to use tap & go payment options instead of cash wherever possible
- Where cash is being used, our staff have been briefed to sanitise their hands after every transaction
- Staff are cleaning and disinfecting all high-touch areas more frequently, including sanitising counter tops.
- We already have very strict hand-washing and hygiene policies in place within our bakeries but have advised all staff to wash and sanitise their hands more regularly during this time
- We are encouraging any staff who are feeling unwell to stay at home
- We have implemented a number of policies in accordance with social distancing recommendations:
- Where possible, there will be a line of tape on the floor that is at least 1.5 metres from the counter front, indicating where customers should stand while waiting to be served.
- In addition, we've launched our new website. Easter is almost upon us and we want to offer an easy way to pre-order. Going forward we'll update the website with additional products and pre-ordering for specific events.
We are closely monitoring the situation and are following the recommendations of the Federal Government. We will certainly notify our customers if anything changes.
Our staff are working especially hard to bake and provide our customers with the products they require. Please be patient and understanding during this time. We welcome your feedback if you have any comments or concerns.
Thank you for your support.
~ Greg, Anne and all the team at Miettes